Thursday, 20 August 2026

investigate failover on palo alto firewall

 Log into both firewalls

In the Dashboard > High Availability widget, you may notice the primary has change from active to passive.

On both firewalls go to 

  • Monitor > System
  • Filter the log 
  • subtype eq ha

You should see a reason for the failover. 

Often the link monitors fail (internet connection issue). You can check them here

  • Device > High Availability > Link and Path Monitoring 
  • Link group will show the interfaces that need to be up (Layer 2)
  • Path group will show the IP's the firewall will try to ping to confirm link is up (Layer 3)

 Have seen the auto updates trigger failovers as well