Friday 5 July 2024

You get prompted twice for GlobalProtect with MFA/2FA on palo alto firewall

The usual fix is to put

portal auth > AD 

gateway auth > MFA server


However we found with some OTP/fob code users it wasn't working well


Fix was 

Upgrade GP to preferred release (6.2.3 a time of writing)

Enable the authentication cookie settings on GP


Portal - Generate cookie for auth override

Choose the same cert you use for the GP 


Gateway - Accept cookie for auth override

Choose the same cert you used in portal


Push policy

Watch out for any AD changes may take 15 mins to update on the palo so if you move a user into another group for testing it might not work for 15 minutes



https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u0000004MACCA2&lang=en_US%E2%80%A9&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FKCSArticleDetail




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