Monday 28 November 2016

Storage device not found. Install drive and try again. Cisco Firepower

When trying to install the cisco firepower you get the error below

When you run this command:
sw-module module sfr recover boot
The ASA returns the error:
Storage device not found.  Install drive and try again.

Some users have reported reloading the ASA resolves this (if you have SSD installed)

Most likely you are missing your SSD drive, either its not installed, broken or ASA was replaced but no SSD was sent with the replacement or it was never swapped from the old unit to the replacement unit.

You can see if you have ssd installed with "sh inv" it should look like this

Name: "Chassis", DESCR: "ASA 5525-X with SW, 8 GE Data, 1 GE Mgmt, AC"
PID: ASA5525           , VID: V04     , SN: ABCXXXXXXX

Name: "Storage Device 1", DESCR: "Model Number: Micron_M550_MTFDDAK128MAY"
PID: N/A               , VID: N/A     , SN: EFGXXXXXXX

If you don't see a storage device its not there.

If you still have your old unit you can try swap the SSD
Otherwise contact Cisco (or your support) about getting replacement


Commands to collect from CLI for cisco TAC

Show inv

Show module

Show raid



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